Frequently Asked Questions
Find answers to common questions about our curated collections
How do I know my size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your items authentic?
Absolutely. Collector Store guarantees the authenticity of every piece in our curated fashion collection.
Do you restock sold-out items?
As we focus on exclusive collections, many items are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page.
Can I modify or cancel my order?
Orders are processed quickly. You can modify or cancel within 60 minutes of purchase by contacting our support team.
How should I care for my garments?
Care instructions are located on the interior tag of each garment. We recommend dry cleaning for our premium outerwear and delicate fabrics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Customs duties and taxes are calculated at checkout for most regions.